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Playcraft Systems Manufactured by Krauss Craft, Inc.
15 ABOUT US
IT / WEB
CUSTOMER SERVICE
We invite you to visit our website for the latest news, product
updates, photos videos as well as information regarding
everything from design ideas to fundraising resources.
Our website contains something for everyone, including
information for architects specifying equipment for a project,
links to playground industry articles, and a search tool that
allows you to find pre-designed playgrounds for every budget
and every site.
Look for more features to be added to the website in 2015,
including expanded product descriptions and videos. Also,
be sure to ask your local Playcraft Distributor to demonstrate
our proprietary design software, PlayDesigner, which allows
you to quickly and easily design a playground structure and
freestanding items to fit on your site and within your budget.
Manager - Robert Farrugia
Whether you are a customer with a question about your order,
a contractor on the jobsite needing assistance with installation,
playground professional needing guidance on correct
regulations, we at Playcraft Systems are here to help.
To better accommodate busy schedules, we have extended
our customer service hours to 8am - 5pm (Mon-Fri) and
9am - 12pm (Sat) Pacific Standard Time.
We know that our customers’ satisfaction and our success are
inextricably linked, and we are committed to listening to our
customers, understanding their needs, keeping our promises
and treating all jobs as a priority, regardless of size or scope.
Manager - Diana Wardian
Toll Free Customer Service Number:
1-800-333-8519 Ext. 119