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The following text is intended for informational purposes only. For a complete copy of all Krauss Craft’s Policies, Terms and Sale Conditions,
please contact customer service at 1-800-333-8519 or visit our website at
www.playcraftsystems.com.Prices:
Prices are subject to change without notice. All prices are based on the US currencies and are F.O.B Grants Pass, Oregon. Prices do not include
transportation charges, insurance, taxes, license fees, custom fees, duties, premiums, or any other charges not specifically mentioned. All prices were
current at the time of publication.
Terms of Payment:
All credit must be approved and granted by Krauss Craft, Inc., Manufacturer of Playcraft Systems, and stated in writing. All orders
require a deposit unless otherwise arranged. Final payment for orders received without approved credit are due upon shipment. Final payments for
products released and shipped on approved credit accounts are due within (30) days from the date of invoice unless otherwise arranged.
Freight Charges:
Determined and collected by the carrier unless prior arrangements are made and approved by Krauss Craft, Inc. and documented in writing.
Loss or Damage In Transit:
Krauss Craft, Inc., Manufacturer of Playcraft Systems, is not responsible for loss or damage in transit. Krauss Craft, Inc.’s
responsibility ends when the carrier’s representative signs the bill of lading which states the shipment was released by Krauss Craft, Inc. to the carrier
complete and in good condition. It is the customer's responsibility to check the shipment carefully upon receipt and to note on the bill of lading any damage
or discrepancies. This bill of lading must then be signed by the receiver (customer's representative). Failure to note any damage or discrepancies on this
bill of lading may impair the customer’s right to recover damages from the carrier.
Krauss Craft, Inc., the manufacturer of Playcraft Systems, warrants its products to be free from defects in materials or workmanship, when properly
used, serviced and installed in accordance with published specifications, for a period of one (1) year from the original date of invoice.
Krauss Craft, Inc. further warrants as follows:
LIFETIME LIMITED WARRANTY
on all stainless steel hardware, metal posts, aluminum posts, aluminum caps and aluminum clamps against structural failure due to natural deterioration
or corrosion, or defects in materials or workmanship.
TWENTY- FIVE (25) YEAR LIMITED WARRANTY
on all cast aluminum Spring Rider castings against structural failure due to defects in materials or workmanship.
FIFTEEN (15) YEAR LIMITED WARRANTY
on all metal rails, metal slides, handles, rungs, loops and walls, all Play-Tuff™ coated perforated steel decks, steps, and bridges, all rotationally molded
and HDPE sheet plastic components, excluding recycled plastic components, against structural failure due to defects in materials or workmanship.
TEN (10) YEAR LIMITED WARRANTY
on all shade canopy fabric made of UV Stabilized HDPE monofilament yarn and tape against significant fading.
TEN (10) YEAR LIMITED WARRANTY
on all Play-Cord™ components against breakage.
FIVE (5) YEAR LIMITED WARRANTY
on all Play-Cord™ components against failure due to defects in materials or workmanship.
THREE (3) YEAR LIMITED WARRANTY
on all springs, moving swing parts, swing seats and other swing components, as well as all recycled plastic components against failure due to
defects in materials or workmanship.
ONE (1) YEAR LIMITED WARRANTY
on any other product or part not specifically covered above against failure due to defects in materials or workmanship.
All warranties above commence on the date of the original invoice from Krauss Craft, Inc. For the purpose of this warranty, the term LIFETIME encompasses no
specific number of years, but rather that Krauss Craft, Inc. warrants to its original customer, for as long as the original customer owns the Products and uses the
Products for their intended purpose, that any Products and all components will be free from defects in materials or workmanship.
The warranty stated above is valid only if: (1) the products and structures are assembled and installed in conformity with the layout plan and installation instructions
furnished by Krauss Craft, Inc.; (2) the products have been maintained and inspected in accordance with Krauss Craft’s maintenance information and other normal
and prudent practices; (3) the products have been subjected to normal use for the purpose for which the products were designed and intended; (4) the products have
not been subjected to misuse, abuse, vandalism, accident or neglect; (5) the products have not been altered in any manner including, but not limited to, incorporating
unauthorized or unapproved parts; and (6) the products have not been modified, altered, or repaired by persons other than Seller’s designees in any respect which, in
the judgment of Seller, affects the condition or operation of the equipment.
This warranty does not cover: (1) cosmetic damages or defects resulting from scratches, dents, marring, fading, discoloring or weathering; (2) damage due to extreme
or prolonged exposure to “Environmental Factors”, such as wind-blown sand, salt water, salt spray and airborne emissions from industrial sources (sulfur, acids
or corrosive chemicals, other than normal photochemical smog); (3) damage caused by “Acts of God”, such as hail, flooding, lightning, tornadoes, sandstorms,
earthquakes, windstorms, and other extreme weather conditions; or 4) normal wear and tear. If any products covered by this warranty fail within the time period
applicable to a defective product, Krauss Craft, Inc. shall, upon being notified of the defect in writing, at its sole option, either repair the defective products or replace
the defective products within 30 days of receipt of the written notification.
Repair or replacement as provided in this section shall be the purchaser’s exclusive remedy and purchaser expressly agrees that Krauss Craft shall not be responsible
for any other damages, losses, or costs, including consequential and incidental damages, claimed by purchaser. Krauss Craft, Inc. shall deliver the repaired or
replacement products to the purchaser free of charge, but shall not provide labor, reimbursements for labor or reimburse any other costs associated with the removal
or disposal of the defective products and/or the installation of any replacement products. Notwithstanding the previous sentence, Krauss Craft, Inc. shall not pay for
any costs of shipping replacement parts outside of the continental United States. Any products replaced or repaired consistent with this paragraph shall be guaranteed
for the balance of the original warranty period.
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE REMEDIES PROVIDED HEREIN SHALL BE THE EXCLUSIVE AND SOLE
REMEDIES OF THE ORIGINAL PURCHASER. KRAUSS CRAFT, INC. IS NOT LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES WHICH MAY ARISE FROM THE PURCHASE, USE OR MISUSE OF ITS PRODUCTS. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THIS EXCLUSION MAY NOT APPLY. KRAUSS CRAFT, INC. NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON
TO ASSUME OR IMPLY ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OR USE OF THE EQUIPMENT SOLD.
To make a claim under the terms of this warranty, purchaser must submit a written statement detailing the nature of the warranty claim, including an itemization of
each defective condition, along with a copy of the original invoice, maintenance records and supporting photographs to Krauss Craft, Inc., 123 North Valley Drive,
Grants Pass, Oregon 97526.
Due to our on-going commitment to product development and Improvement, Krauss Craft, Inc. reserves the right to change, modify or discontinue certain products
without notice. (Rev. M)
Terms of Sale
Krauss Craft Inc. Warranty
WARRANTY