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Terms
ToGovernmentalagencies, tax-supported institutionsand thosewith
approvedcredit,payment isduewithin30daysof thedateof invoice.A
2%permonthfinancechargewillbe imposedonallpastdueaccounts.
Allotherorders requirea50%depositat the timeoforderentry.The
balancewillbeduebycertifiedchequeupon receiptofshipment
(C.O.D.).
Taxes
If applicable, taxes will be added to the invoice except when a tax
exempt certificate is provided with the purchase order at the time of
order entry.
WeightsandSizes
Weights and sizes are reasonably accurate and could vary with
product changes.Weights do not include added weight through
packaging and shipping.
FreightCharges
Freightchargesaredeterminedandcollectedby thecarrierunless
HendersonRecreationEquipmentLimited is requestedandagrees to
prepayandadd thesecosts to the invoice.Freightquotesarevalid for
thirtydays.Due tohighenergycosts freightsurchargesmayapply.
Delays inTransit
Henderson Recreation Equipment Limited is not responsible for delays
in transit and such delays will not alter our invoicing terms. If your
order does not reach you within a reasonable time after being advised
that shipment went forward from our factory, Henderson Recreation
Equipment Limited will assist you in the tracing process.
LossorDamage inTransit
Henderson Recreation Equipment Limited is not responsible for loss
or damage in transit.When we release the material to the carrier, a
bill of lading is signed which states that the shipment was received
from us complete and in good condition. A copy of this bill of lading is
forwarded to you with the shipment and should be checked carefully
with the materials you receive. Any shortage, discrepancy or damage
must be noted on the delivery receipt and signed by the driver. Failure
to note exceptions on the delivery receipt may impair your right to
recovery from the carrier.
OrderCancellation
Once accepted, orders can be cancelled only with the consent of
Henderson Recreation Equipment Limited, and on terms which will
indemnify Henderson Recreation Equipment Limited against loss.
Cancelled orders will be subject to a 20% restocking fee. Orders for
custom-built equipment cannot be cancelled.
General
Some products in this catalogue may not be exactly as shown.
Assembly may be required for some products.
Specifications
Henderson Recreation Equipment Limited has a commitment to
continuous product development and improvement and therefore
reserves the right to improve or alter specifications or discontinue
products without notice.
Standards
International Play Equipment Manufacturers Association (IPEMA)
Henderson is a member in good standing of IPEMA. IPEMA is a
member-driven, international trade organization that represents and
promotes an open market for manufacturers of play equipment.
In the interest of playground safety, the International Play Equipment
Manufacturers Association (IPEMA) provides aThird Party Certification
Service whereby a designated independent laboratory validates a
participant's certification of conformance to ASTM F1487, Standard
Consumer Safety Performance Specification for Playground
Equipment for Public Use, except sections 7.1.1, 10 and 12.6.1; to CAN/
CSA-Z614, Children's Playspaces and Equipment, except clauses 9.8,
10 and 11; or both.The use of the corresponding logo in Henderson
Recreation Equipment Limited's catalogue signifies that Henderson
Recreation Equipment Limited has received written validation from
the independent laboratory that the product(s) associated with
the use of the logo conforms to the requirements of the indicated
standard. Check the IPEMA website
(www.ipema.org) to confirm
product validation.
International Play Equipment Manufacturers Association
4305 North Sixth Street, Suite A
Harrisburg, PA 17110
www.ipema.orgCanadianStandardsAssociation (CSA)
The Canadian Standards Association (CSA) is a not-for-profit
membership-based association serving business, industry,
government and consumers in Canada and the global marketplace.
Henderson designs and manufactures play equipment to be
compliant with the release of CAN/CSA-Z614,“Children's Playspaces
and Equipment" that is current at the time of manufacture. Henderson
is a full member of theTechnical Committee that is responsible for the
development of the“Children's Playspaces and Equipment" standard.
Canadian Standards Association
5060 SpectrumWay
Mississauga, ON L4W 5N6
www.csa.caTheAmericanSociety forTestingandMaterials (ASTM)
ASTM International is a not-for-profit organization that provides
a global forum for the development and publication of voluntary
consensus standards for materials, products, systems and services.
ASTM International provides standards that are accepted and used
in research and development, product testing, quality systems, and
commercial transactions around the world. Henderson designs and
manufactures play equipment to be compliant with ASTM F1487,
“Standard Consumer Safety Performance Specification for Playground
Equipment for Public Use." Henderson is a member of theTechnical
Subcommittee, F15.29 that is responsible for the development of the
“Playground Equipment for Public Use" standard.
ASTM International
P.O. Box C700, 100 Barr Harbor Drive
West Conshohocken, PA 19428-2959
www.astm.orgU.S.ConsumerProductSafetyCommission (CPSC)
CPSC is an independent federal regulatory agency created to inform
the public of current product safety performance information and
recommended practices.The CPSC has published document number
325,“Handbook for Public Playground Safety" which presents
playground equipment safety information in the form of guidelines.
The handbook is a very useful guide for owners and operators of
public play environments.
U. S. Consumer Product Safety Commission
Washington, DC 20207
www.cpsc.gov
AmericanswithDisabilitiesAct (ADA)
Encompassed within the Americans with Disabilities Act (ADA), the
Access Board has published Accessibility Guidelines for Play Areas.
Your Henderson sales representative can assist you in determining
proper accessibility requirements for your play area.
The United States Architectural andTransportation Barriers
Compliance Board
Office ofTechnical Information Services
Suite 1000, 1331 F Street, NW
Washington, DC 20004-1111
Tel: (202) 272-5434 x 134
www.access-board.gov
ISO9001:2008Registered
The ISO 9000 series of standards are developed by the International
Organization for Standardization and are recognized worldwide.
Companies registered to one or more of these standards have
had their quality system certified by an external agency to ensure
that their management systems comply with the requirements of
the Standard. Henderson Recreation Equipment Ltd. is 9001:2000
Registered.
Warranty
To the extent permitted by law, these warranties are expressly in lieu
of any other implied or expressed warranties or representations by any
person, including an implied warranty of merchantability or fitness.
Warranties do not cover damage caused by vandalism or abuse.
Warranty claims must be filed within the applicable warranty period
and accompanied by a copy of the original invoice or Henderson
invoice number.These warranties do not cover cost of freight and/
or installation.These warranties do not cover normal wear and tear,
surface corrosion on metal parts, discoloured surfaces or cosmetic
issues.Theses warranties are valid only if products are installed and
maintained according to Henderson's installation instructions.
Lifetime* limited warranty on steel support posts against structural
failure due to deterioration caused by defects in materials or
manufacturing.
Lifetime* limited warranty on Bolt-N-Go direct-bolt fastening systems
against structural failure due to corrosion or deterioration caused by
defects in materials or manufacturing.
20Year* limited warranty on aluminum post caps and Orbis
aluminum clamps against structural failure or defects in material or
workmanship.
20Year* limited warranty on Mighty Shades™ steel framework against
structural failure due to corrosion or deterioration caused by defects in
materials or manufacturing.
15Year* limited warranty on steel rails, loops and rungs against
structural failure due to corrosion or deterioration caused by defects in
materials or manufacturing.
10Year* limited warranty on polyethylene components, sheet plastic,
and decks against structural failure due to corrosion or deterioration
caused by defects in materials or manufacturing.
10Year* limited warranty on SouthernYellow Pine pressure-treated
wood products against structural failure due to insect infestation and
fungal decay caused by defects in materials or manufacturing.
10Year* limited warranty on Mighty Shades™ fabric against
deterioration, rot and seam failure.
5Year* limited warranty on Berliner Rope Play steel-core ropes and
rubber components against structural failure or defects in material or
workmanship.
OneYear* GeneralWarranty
Henderson Recreation Equipment Limited warrants that all
products not listed above will be free from defects in materials or
manufacturing for one year. Henderson Recreation will repair or
replace all parts of the product or equipment found to be defective.
All warranty periods start at date of invoice.
*Ask for your copy of our complete warranty.
TermsofSale
Pricing
Prices are F.O.B. factory and do not include freight charges. Prices are
subject to change without notice.
Toverifyproductcertification,
visitwww.ipema.orgToverifyproductcertification,
visitwww.ipema.org