Henderson Playground Equipment Catalog

178 / 180

Warranty
To the extent permitted by law, these
warranties are expressly in lieu of any other
implied or expressed warranties or
representations by any person, including an
implied warranty of merchantability or
fitness. Warranties do not cover damage
caused by vandalism or abuse.
Warranty claims must be filed within the
applicable warranty period and accompanied
by a copy of the original invoice or
Henderson invoice number. These warranties
do not cover cost of freight and/or
installation. These warranties do not cover
normal wear and tear, surface corrosion on
metal parts, discolored surfaces or cosmetic
issues. Theses warranties are valid only if
products are installed and maintained
according to Henderson's installation
instructions.
Lifetime* limited warranty on steel support
posts against structural failure due to
deterioration caused by defects in materials
or manufacturing.
Lifetime* limited warranty on Bolt-N-Go
direct-bolt fastening systems against
structural failure due to corrosion or
deterioration caused by defects in materials
or manufacturing.
20 Year* limited warranty on aluminum post
caps and Orbis aluminum clamps against
structural failure or defects in material or
workmanship.
20 Year* limited warranty on Mighty
Shades™ steel framework against structural
failure due to corrosion or deterioration
caused by defects in materials or
manufacturing.
15 Year* limited warranty on steel rails, loops
and rungs against structural failure due to
corrosion or deterioration caused by defects
in materials or manufacturing.
10 Year* limited warranty on polyethylene
components, sheet plastic, and decks against
structural failure due to corrosion or
deterioration caused by defects in materials
or manufacturing.
10 Year* limited warranty on Southern
Yellow Pine pressure-treated wood products
against structural failure due to insect
infestation and fungal decay caused by
defects in materials or manufacturing.
10 Year* limited warranty on Mighty
Shades™ fabric against deterioration, rot and
seam failure.
10 Year* limited warranty on all Exploration
Playgrounds dinosaur digs, dinosaur
climbers and other concrete or
fibre-reinforced epoxy products against
structural failure due to corrosion or
deterioration caused by defects in materials
or manufacturing.
5 Year* limited warranty on Berliner Rope
Play steel-core ropes and rubber components
against structural failure or defects in
material or workmanship.
One Year* General Warranty
Henderson Recreation Equipment Limited
warrants that all products not listed above
will be free from defects in materials or
manufacturing for one year. Henderson
Recreation will repair or replace all parts of
the product or equipment found to be
defective. All warranty periods start at date
of invoice.
*Ask for your copy of our complete warranty.
Terms of Sale
Pricing
Prices are F.O.B. factory and do not include
freight charges. Prices are subject to change
without notice.
Terms
To Governmental agencies, tax-supported
institutions and those with approved credit,
payment is due within 30 days of the date of
invoice. A 2% per month finance charge will
be imposed on all past due accounts. All other
orders require a 50% deposit at the time of
order entry. The balance will be due by
certified cheque upon receipt of shipment
(C.O.D.).
Taxes
If applicable, taxes will be added to the
invoice except when a tax exempt certificate
is provided with the purchase order at the
time of order entry.
Weights and Sizes
Weights and sizes are reasonably accurate
and could vary with product changes.
Weights do not include added weight through
packaging and shipping.
Freight Charges
Freight charges are determined and collected
by the carrier unless Henderson Recreation
Equipment Limited is requested and agrees
to prepay and add these costs to the invoice.
Freight quotes are valid for thirty days. Due
to high energy costs freight surcharges may
apply.
Delays in Transit
Henderson Recreation Equipment Limited is
not responsible for delays in transit and such
delays will not alter our invoicing terms. If
your order does not reach you within a
reasonable time after being advised that
shipment went forward from our factory,
Henderson Recreation Equipment Limited
will assist you in the tracing process.
Loss or Damage in
Transit
Henderson Recreation Equipment Limited is
not responsible for loss or damage in transit.
When we release the material to the carrier, a
bill of lading is signed which states that the
shipment was received from us complete and
in good condition. A copy of this bill of
lading is forwarded to you with the shipment
and should be checked carefully with the
materials you receive.
Any shortage, discrepancy or damage must
be noted on the delivery receipt and signed by
the driver. Failure to note exceptions on the
delivery receipt may impair your right to
recovery from the carrier.
Order Cancellation
Once accepted, orders can be cancelled only
with the consent of Henderson Recreation
Equipment Limited, and on terms which will
indemnify Henderson Recreation
Equipment Limited against loss. Cancelled
orders will be subject to a 20% restocking fee.
Orders for custom-built equipment cannot be
cancelled.
General
Some products in this catalogue may not be
exactly as shown. Assembly may be required
for some products.
Henderson Recreation Equipment Limited
has a commitment to continuous product
development and improvement and therefore
reserves the right to improve or alter
specifications or discontinue products
without notice.
Standards
International
Play Equipment
Manufacturers
Association (IPEMA)
Henderson is a member in good standing of
IPEMA. IPEMA is a member-driven,
international trade organization that
represents and promotes an open market for
manufacturers of play equipment.
In the interest of playground safety, the
International Play Equipment
Manufacturers Association (IPEMA)
provides a Third Party Certification Service
whereby a designated independent
laboratory validates a participant's
certification of conformance to ASTM F1487,
Standard Consumer Safety Performance
Specification for Playground Equipment for
Public Use, except sections 7.1.1, 10 and
12.6.1; to CAN/CSA-Z614, Children's
Playspaces and Equipment, except clauses
9.8, 10 and 11; or both. The use of the
corresponding logo in Henderson Recreation
Equipment Limited's catalogue signifies that
Henderson Recreation Equipment Limited
has received written validation from the
independent laboratory that the product(s)
associated with the use of the logo conforms
to the requirements of the indicated
standard.
Check the IPEMA website )
to confirm product validation.
International Play Equipment
Manufacturers Association
4305 North Sixth Street, Suite A
Harrisburg, PA 17110
Canadian Standards
Association (CSA)
The Canadian Standards Association (CSA) is
a not-for-profit membership-based
association serving business, industry,
government and consumers in Canada and
the global marketplace. Henderson designs
and manufactures play equipment to be
compliant with the release of CAN/CSA-Z614,
“Children's Playspaces and Equipment” that
is current at the time of manufacture.
Henderson is a full member of the Technical
Committee that is responsible for the
development of the “Children's Playspaces
and Equipment” standard.
Canadian Standards Association
5060 SpectrumWay
Mississauga, ON L4W 5N6
The American Society
for Testing and
Materials (ASTM)
ASTM International is a not-for-profit
organization that provides a global forum for
the development and publication of
voluntary consensus standards for materials,
products, systems and services. ASTM
International provides standards that are
accepted and used in research and
development, product testing, quality
systems, and commercial transactions
around the world. Henderson designs and
manufactures play equipment to be
compliant with ASTM F1487, “Standard
Consumer Safety Performance Specification
for Playground Equipment for Public Use.”
Henderson is a member of the Technical
Subcommittee, F15.29 that is responsible for
the development of the “Playground
Equipment for Public Use” standard.
ASTM International
P.O. Box C700, 100 Barr Harbor Drive
West Conshohocken, PA 19428-2959
U.S. Consumer
Product Safety
Commission (CPSC)
CPSC is an independent federal regulatory
agency created to inform the public of
current product safety performance
information and recommended practices.
The CPSC has published document number
325, “Handbook for Public Playground
Safety” which presents playground
equipment safety information in the form of
guidelines. The handbook is a very useful
guide for owners and operators of public play
environments.
U. S. Consumer Product Safety Commission
Washington, DC 20207
www.cpsc.gov
Americans with
Disabilities Act (ADA)
Encompassed within the Americans with
Disabilities Act (ADA), the Access Board has
published Accessibility Guidelines for Play
Areas. Your Henderson sales representative
can assist you in determining proper
accessibility requirements for your play area.
The United States Architectural and
Transportation Barriers Compliance Board
Office of Technical Information Services
Suite 1000, 1331 F Street, NW
Washington, DC 20004-1111
Tel: (202) 272-5434 x 134
www.access-board.gov
ISO 9001:2008
Registered
The ISO 9000 series of standards are
developed by the International Organization
for Standardization and are recognized
worldwide. Companies registered to one or
more of these standards have had their
quality system certified by an external
agency to ensure that their management
systems comply with the requirements of the
Standard. Henderson Recreation Equipment
Ltd. is 9001:2000 Registered.
176 1.800.265.5462 | (CAN)